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Last updated: September 18, 2026

This Privacy Policy explains how Zhejiang Shuixi Industry & Trading Co., Ltd. (“Watersy”, “we”, “us”, or “our”) collects, uses, discloses, and protects personal information when you visit www.watersygroup.com or any related Watersy website, subdomain, or page (collectively, the “Site”), or when you contact us through the Site, email, WhatsApp, telephone, or another channel.

Who we are

Watersy is an OEM/ODM drinkware manufacturer serving global brands, retailers, distributors, e-commerce sellers, and promotional-gift buyers. We are the controller of personal information collected through the Site, except where a separate notice states that another controller is responsible.

Contact details:

Zhejiang Shuixi Industry & Trading Co., Ltd.
No. 46, Mudan South Road, Baiyang Street, Wuyi County, Jinhua City, Zhejiang Province, China
Email: market@watersycup.com
Phone / WhatsApp: +86 186 7920 7029

Information we collect

We collect the following categories of information:

• Contact and inquiry information: name, company name, business email, phone number, country or region, job title, and related details you provide when submitting an inquiry, quote request, sample request, or customization form.
• Project information: product categories, target quantity, customization requirements, intended market, delivery expectations, artwork or files you upload, and other information needed to prepare a quotation or proposal.
• Website usage information: pages visited, referring page, approximate location derived from IP address, device type, browser type, language settings, and interaction data used for performance and security analysis.
• Communications: messages, attachments, call notes, and related records created when you communicate with us by email, phone, WhatsApp, or another business channel.
• Technical records: server logs, error logs, security records, and information collected through cookies or similar technologies.

How we use information

We use personal information to:

• Respond to inquiries and provide product information.
• Prepare quotations, samples, customization proposals, and technical recommendations.
• Manage customer onboarding, project communication, and order-related discussions.
• verify business identity and assess commercial suitability.
• improve website performance, content, security, and user experience.
• comply with applicable legal, tax, customs, export-control, and quality-system obligations.
• send occasional business updates where you have subscribed or where permitted by law.

We do not use the Site to sell products directly to consumers.

Legal bases for processing

Where the GDPR or a similar law applies, we rely on:

• Contract steps: taking actions before entering into a commercial agreement or performing a contract.
• Legitimate interests: maintaining business relationships, improving the Site, and preventing misuse.
• Consent: for optional marketing communications, certain cookies, and other activities where consent is required.
• Legal obligation: meeting accounting, customs, export-control, or other legal requirements.
• Vital interests or public interest: only in exceptional cases allowed by law.

You may withdraw consent at any time where consent is the legal basis. Withdrawal does not affect the lawfulness of earlier processing.

Cookies and similar technologies

The Site may use cookies and similar technologies to:

• remember preferences and form entries where technically necessary;
• measure traffic and page performance;
• detect abuse and improve security;
• evaluate marketing performance where permitted.

You can control cookies through your browser settings and, in some regions, through opt-out tools. Blocking necessary cookies may affect website functionality.

Sharing and disclosure

We share personal information only as needed for the purposes described in this policy. Recipients may include:

• sales, engineering, quality, logistics, and finance personnel inside Watersy who need the information;
• suppliers, logistics providers, testing laboratories, customs brokers, or agents that support a specific project;
• IT and website service providers, including hosting, analytics, security, and communications providers;
• professional advisers, auditors, and insurers;
• authorities where required by law, regulation, court order, or legitimate legal process.

We do not sell personal information. Transfer of personal information to a third party does not constitute a sale unless separately permitted by law.

International transfers

Our operations are based in China. When we receive personal information from the EEA, UK, Switzerland, Brazil, or another jurisdiction with transfer rules, we may transfer it to China or to service providers in other countries. Where required, we use appropriate safeguards and controls, such as standard contractual clauses or another lawful transfer mechanism, and we apply this Privacy Policy to the transferred information.

Retention

We keep personal information only as long as necessary for the purposes described above. In general:

• inquiry and quote records are retained for up to 24 months after the last relevant interaction;
• customer and supplier records are retained according to contractual, tax, and legal requirements;
• website logs and security records are retained for a shorter period unless needed for investigation or legal defense.

After the retention period expires, information is deleted, anonymized, or securely stored in a form that no longer identifies a person.

Security

We use administrative, technical, and physical safeguards appropriate to the risk, including access controls, encrypted connections, controlled internal approvals, and periodic review. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your rights

Depending on your location, you may have rights to:

• access personal information we hold about you;
• correct inaccurate or incomplete information;
• delete or restrict certain processing;
• object to processing based on legitimate interests or direct marketing;
• receive a copy of your information in a portable format;
• withdraw consent where consent is the legal basis;
• lodge a complaint with your local data protection authority.

Children

The Site is intended for business users. We do not knowingly collect personal information from children under the age of 16, or from persons below any higher minimum age required by local law.

Third-party links

The Site may contain links to third-party websites, social media pages, marketplaces, or service providers. Those resources are controlled by other parties. This Privacy Policy does not apply to their processing activities. Please review their privacy policies before providing information.

Changes to this policy

We may update this Privacy Policy to reflect changes in law, technology, or business operations. The “Last updated” date shows when the current version was published. Material changes will be highlighted on the Site where reasonably possible.

Contact us

If you have questions about this Privacy Policy or wish to exercise your rights, contact:

Zhejiang Shuixi Industry & Trading Co., Ltd.
Email: market@watersycup.com
Phone / WhatsApp: +86 186 7920 7029
Address: No. 46, Mudan South Road, Baiyang Street, Wuyi County, Jinhua City, Zhejiang Province, China